Science & Tech · Cybersecurity · 1 hr ago
Hackers steal personal data from Queensland parks booking service
Hackers stole personal information from Queensland’s parks booking system through a breach at its third-party provider, Bookeasy.
The service handled camping and vehicle access permits for the National Parks Booking System.
The exposed details include email addresses, home addresses and phone numbers.
Officials said they do not currently believe customers’ financial information was accessed, because payments use a separate system.
Park users are being warned about phishing attempts by people posing as national park staff and asking for personal details.
Suspicious activity can be reported to the Queensland Parks and Wildlife Service at QPWS@detsi.qld.gov.au.
The department says it will update affected customers when it has more information.
Hackers stole personal information from a third-party provider that handled bookings for Queensland parks.
Bookeasy processed camping and vehicle access permits for the National Parks Booking System.
The stolen information included customers’ email addresses, home addresses and phone numbers.
The Queensland government said it did not believe financial information had been accessed, as payments use a separate system.
Park users were warned to watch for messages impersonating national parks staff and asking for personal information.
- Who
- Hackers stole the data. The affected booking service was run by Bookeasy, a third-party provider.
- What
- Personal information was stolen from the Queensland Parks and Wildlife Service’s booking system.
- When
- The breach was reported on November 11, 2026. When it happened is not stated.
- Where
- The system was used for Queensland national parks bookings.
- Why
- Not stated.
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- Affected provider
- Bookeasy
- Booking system
- National Parks Booking System
- Stolen information
- Emails, addresses and phone numbers
- Payment processing
- Separate system
- Report date
- November 11, 2026
What people are saying
If you receive an unexpected email, text message or phone call claiming to be from the department and asking you to confirm or provide personal information, do not respond, click on any links, or provide any personal information
We take the privacy and security of your information extremely seriously and will provide further information to affected customers as soon as we know more.