Politics · United Kingdom · 2 hrs ago

Parking apps can add up to 40% to the cost of a parking stay

Parking apps can add up to 40% to the cost of a parking stay

Some councils in England have replaced pay-and-display machines with parking apps, which can be the only way to pay.

The apps may add service or convenience fees, usually 10p to 30p, on top of the council’s parking price.

In some cases, those fees sharply increase the total: an extra 30p on an 80p stay in Harrogate, and 20p on a 50p stay in Chester.

The added charges are often not shown clearly until drivers are close to paying.

Some apps also charge extra for text alerts about bookings and expiry times.

The fees vary by council and app provider, so drivers may not know the full cost in advance.

The Advertising Standards Authority says quoted prices must include mandatory fees for a contract to be valid, but app payments may involve a separate contract with the provider.

Sources

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