Science & Tech · AI · 6 hrs ago

Anthropic launches Claude reports to track workplace AI use and costs

Anthropic launches Claude reports to track workplace AI use and costs

Anthropic has launched smart reports for Claude Enterprise to help companies review how teams use its AI chatbot.

The tool analyzes a sample of team chat sessions from a chosen period of up to 28 days, grouping the work by task and output and showing its cost.

It can also flag sessions as inefficient, personal or off-topic, including some that it judges to have produced no work value.

Anthropic says the reports are meant to help companies understand adoption and plan spending, not judge individual employees or make job decisions.

Reports do not show names by default, but an organization owner can enable names for summaries, and each time someone reveals a name is logged.

Sessions labeled personal or off-topic do not appear with names, while conversations about sensitive topics such as health, race, union activity and politics are used only in aggregate analysis.

Companies can run up to 10 reports each month at no charge as they assess AI spending and productivity.

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AnthropicCompany support documentation
Smart reports help you understand adoption and plan your investment in Claude. They aren't designed and should not be used for evaluating individual performance or making employment decisions.
via Business Insider
Anthropic spokespersonCompany spokesperson
A report groups a team's work with Claude into workstreams and shows what each one cost. Opening a workstream shows short session summaries, not transcripts.
via Business Insider
An organization's owner can turn on a setting that allows names to be shown with those summaries. When that setting is turned on, names remain hidden until someone viewing the report chooses to reveal them, and each reveal is logged.
via Business Insider
Claude support pageCompany support documentation
Claude then reads a sample of transcripts in that scope, groups them into workstreams and types of outputs, attaches spend to each group, and writes up what it found.
via Business Insider