Business · Companies · 54 mins ago

Telefónica signals possible price rises in Spain before year-end

Telefónica signals possible price rises in Spain before year-end

Telefónica is considering raising prices for customers in Spain before the end of the year, but it has not announced a decision.

Chief Executive Emilio Gayo said the company believes it can increase prices while keeping customers, based on its experience with earlier rises.

Telefónica operates in Spain under brands including Movistar and O2, and says it has gained customers with both in recent years.

The company said its revenue grew 2.5% in the latest quarter, its strongest growth in 15 years.

Price increases can come with extra benefits, such as faster internet or more mobile data, while promotions may reduce the increase customers ultimately pay.

Telefónica would usually give customers advance notice and apply a change to January bills; Spanish law requires at least one month’s notice.

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What people are saying

Emilio GayoTelefónica chief executive
Our evolution is based on a strong commercial model and that means we are capable of sustaining revenue with a high monthly price (ARPU) and a low cancellation rate.
via El Mundo
Taking this into account, we have been able to maintain that rate while raising prices and we do not see any change in this trend.
via El Mundo