Health · Mental Health · 7 hrs ago

South Korea links suicide prevention and debt counselling hotlines

South Korea links suicide prevention and debt counselling hotlines

South Korea’s Health Ministry and Credit Recovery Commission have linked the 109 suicide prevention hotline with the 1375 debt counselling line.

When a 109 counsellor learns that a caller is facing debt problems, they can connect the caller to the commission for advice on debt adjustment and other support.

The aim is to move beyond simply giving callers another number and link them directly with specialist help.

The change addresses a problem the ministry says accounts for a significant share of suicide-related concerns raised in counselling.

The two organisations have trained counsellors to understand each other’s services and how they work.

At night and on weekends, callers can leave their contact details to arrange a counselling appointment.

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What people are saying

Lee Sun-youngMental health policy director at the Health and Welfare Ministry
Debt-related suicidal thoughts account for a relatively large share of suicide prevention counselling.
via Yonhap
Until now, 109 has informed callers that they could resolve debt problems through the Credit Counseling and Recovery Service, but now that we can refer callers directly, we will be able to respond more effectively.
via Yonhap