Business · Companies · 1 hr ago

Only 6% of companies report strong financial gains from AI

Only 6% of companies report strong financial gains from AI

AI is now used in at least one area by 89% of organizations surveyed by McKinsey, but only 6% report strong financial gains from it.

Another 37% say AI has had some positive effect on operating profit, so many companies see benefits, but fewer have turned them into substantial results.

KKR senior adviser Ming Lu argues that the main problem is often how companies are organized, not whether they can access the technology.

Around three-quarters of the companies with strong results said they had substantially redesigned their work processes after adopting AI, compared with about one-quarter of other companies.

Faster work by individual employees does not necessarily improve a company’s overall performance unless tasks, decisions and coordination also change.

A separate survey found that 54% of senior executives said the AI transition had seriously disrupted workplace relationships and operations, while 75% said their company’s AI strategy lacked a real road map.

Lu also points to management and organizational costs as barriers to growth, though his analysis reflects his own framework rather than universally accepted economic thresholds.

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