Business · Companies · 13 hrs ago
Skims Offers Refunds or Credit After Advent Calendar Backlash
Kim Kardashian’s Skims is offering refunds or store credit to everyone who bought its 2026 accessories advent calendar.
The company said it contacted each buyer and acknowledged that the calendar did not meet some customers’ expectations.
The calendar cost $148 US, or $276 Canadian, and was advertised as 12 days of surprises.
Buyers posted unboxing videos showing items including hair ties, bobby pins, keychains and a compact mirror.
Many said the contents did not justify the price, and some videos drew tens of millions of views.
The backlash has prompted Skims to offer buyers a choice of a full refund or credit toward other products.
The company said customer feedback would shape how it approaches future releases.
Skims is offering customers who bought its 2026 accessories advent calendar a full refund or credit after online backlash.
The calendar costs $148 US, or $276 Canadian, and was advertised as 12 days of surprises.
Customers criticized its contents, which include hair ties, bobby pins and key chains.
Skims said some customers felt the calendar did not meet expectations and that their feedback would shape future releases.
Viral unboxing videos of the calendar drew tens of millions of views.
- Who
- Skims, Kim Kardashian’s apparel brand, is offering refunds or credit to calendar buyers.
- What
- The company is responding to criticism of its 2026 accessories advent calendar.
- When
- The offer was reported on Nov. 9, 2026. The calendar drew online criticism over the weekend.
- Where
- The backlash played out on social media. Skims is based in the United States.
- Why
- Customers criticized the calendar’s contents and value for its price.
This story does not have two clearly opposing sides.
Customers posted viral unboxing videos criticizing the calendar.
Reports said Skims was offering buyers a full refund or credit.
- Calendar price
- $148 US or $276 Canadian
- Calendar contents
- Hair ties, bobby pins and key chains, among other items
- Number of surprises
- 12 days
- Refund option
- Full refund
- Alternative offer
- Skims credit toward other products
3 sources
What people are saying
We have personally contacted every customer who purchased the calendar and offered them a choice of a full refund or a Skims credit to put towards other products
for some, the calendar didn’t meet expectations
the worst advent calendar I have ever seen
I’m hoping this is a prank and the last one is a $150 gift card for all my money back