Science & Tech · Cybersecurity · 9 hrs ago
PlayStation users report unauthorized family accounts added to PSN
PlayStation users are reporting unknown child accounts added to their PSN profiles.
The reports have appeared on social media in Japan and other countries, with some dating back to early October 2026.
Some users say the additions happened without their permission and bypassed passwords or two-step verification, though Sony Interactive Entertainment has not issued a formal statement on the reports.
Sony Group told one news outlet that it is investigating.
The added accounts could give others access to personal details, including information linked to payment cards, according to the reports.
Sony’s shared account system is also used for services beyond gaming, but it is not clear whether those services are affected.
Users are advised to check family settings and account emails for unfamiliar members or unexpected change notices.
Those who find suspicious accounts are advised to contact PlayStation support; one outlet also recommends removing stored payment details.
PlayStation Network users have reported that child or family accounts were added to their accounts without permission.
Reports say the additions began in early October and, in some cases, bypassed passwords or two-step verification.
The unauthorized accounts could potentially give others access to personal and credit card information, though theft has not been confirmed.
Sony said it was investigating, and Sony Interactive Entertainment had not issued an official statement in the articles.
Users were advised to check their family-management settings and contact PlayStation Support if they find unfamiliar accounts.
- Who
- PlayStation Network users have reported the unauthorized additions. Sony is investigating.
- What
- Unfamiliar child or family accounts were reportedly added to users’ PSN accounts without permission.
- When
- Reports date from early October 2026, with further reports on October 26.
- Where
- PlayStation Network accounts; reports have come from Japan and overseas.
- Why
- Not stated. Unauthorized access is suspected, but its purpose and method have not been confirmed.
This story does not have two clearly opposing sides.
GAME Watch said unauthorized family-member additions had been occurring since October 6.
A gaming-news poster known as HazzadorGamin reported a PSN account takeover, though the article said it was unclear whether the method was the same.
Japanese outlets reported multiple user reports of unfamiliar child accounts added to PSN accounts.
- Service
- PlayStation Network (PSN)
- Reported activity
- Unfamiliar child or family accounts added without permission
- Reported start
- October 6, 2026, according to GAME Watch
- Sony response
- Sankei News said Sony was investigating
- Potential exposure
- Personal information and credit card information
- Reports
- Users in Japan and overseas
3 sources
What people are saying
We are investigating
There are lots of kids I don't know in family management