Business · Companies · 3 hrs ago
CU's QR help service for customers with mobility needs reaches 3,000 uses
South Korean convenience store chain CU says its QR help service has reached 3,000 uses in about five months.
The service is for people with disabilities and older customers who may need help at a store.
They scan a QR code on the entrance door with a smartphone to ask staff for assistance.
No app installation or phone call is needed, making it easier to request help.
Use of the service rose from about 200 requests in June to about 900 in October.
CU also offers other services to support access and independence for people with disabilities, including help with shopping and employment support.
The company says it will keep improving the convenience of its stores for customers.
CU's QR help service for customers with mobility needs recorded 3,000 uses in about five months.
Customers can scan a QR code at a store entrance to ask staff for help, without installing an app or making a phone call.
Monthly use rose from about 200 in June to about 900 in October.
CU also offers a service that reads product names, prices and discount information aloud for shoppers with visual impairments.
- Who
- CU, a South Korean convenience store chain, and customers with mobility needs.
- What
- CU's QR help service reached 3,000 cumulative uses.
- When
- About five months after its introduction; the figure was announced on October 25, 2026.
- Where
- At CU stores in South Korea.
- Why
- The service lets customers with disabilities and older people ask store staff for help.
This story does not have two clearly opposing sides.
The QR help service recorded about 200 uses.
Monthly use had risen to about 900.
CU announced the service had recorded 3,000 cumulative uses in about five months.
- Cumulative uses
- 3,000 in about five months
- June uses
- About 200
- October uses
- About 900
- QR access
- Scan a code at the store entrance to request staff help
- Other accessibility support
- CU mode reads product names, prices and discount information aloud
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What people are saying
We will continue to create a CU that everyone can use conveniently through services that improve the convenience store experience for customers.