Science & Tech · Gadgets & EVs · 37 mins ago
Poll finds 30% of early iPhone Duo buyers returned the phone
Some early iPhone Duo buyers returned the foldable phone within Apple’s 14-day return period.
A poll of nearly 6,000 9to5Mac readers who received it in the first few days found that close to a third had returned theirs.
The Duo combines a phone with a larger, folding inner screen, but its high price and unfamiliar design may make it a device people want to try before committing.
Owners described a small outer screen, weak cameras and too much weight as reasons they decided it was not for them.
Some also reported hinge problems, including sand getting inside or a screen cracking.
Apple’s online orders are projected to ship in January, suggesting demand remains strong despite the returns.
A poll of nearly 6,000 9to5Mac readers who received the iPhone Duo in its first few days found that close to a third had returned it.
The Verge reported that some day-one buyers returned the phone within Apple’s 14-day return period.
Owners cited reasons including the small outer screen, camera limitations, weight, and the phone’s hinge and form factor.
The Verge said Apple’s online orders were projected to ship in January.
A 9to5Mac writer said the returns were not necessarily worrying, arguing that some buyers may have treated the expensive device as an experiment.
- Who
- Early iPhone Duo buyers, including day-one owners and 9to5Mac readers.
- What
- Some buyers returned the phone; a 9to5Mac poll found close to a third of respondents had returned it.
- When
- The phone launched just over two weeks before The Verge’s November 11, 2026, article; Apple’s return period is 14 days.
- Where
- Not stated
- Why
- Buyers cited factors including the small outer screen, camera limitations, weight, and the device’s form factor.
This story does not have two clearly opposing sides.
The iPhone Duo launched.
Some early buyers decided to return their phones.
The Verge published a report on buyers who returned their iPhone Duos.
9to5Mac published poll results showing close to a third of nearly 6,000 respondents had returned the phone.
- Poll respondents
- Nearly 6,000 9to5Mac readers
- Returned in poll
- Close to a third
- Return period
- 14 days
- Phone price
- $2,000, according to The Verge
- Projected online order shipping
- January
2 sources
What people are saying
Returned it – I can’t go back to Touch ID.
If I can have an iPad in my pocket, that would be great.
The phone is just too heavy and bulky for my daily use.
the most transformational change to iPhone since the original.