Business · Companies · 10 hrs ago

Uber Eats to end use of self-employed couriers in Spain

Uber Eats to end use of self-employed couriers in Spain

Uber Eats has agreed with Spain’s major unions, CCOO and UGT, to employ the roughly 4,300 couriers still working as self-employed.

They will be hired through Quinde Crew, a company that works exclusively for the delivery platform, rather than directly by Uber Eats.

The change is expected to take effect by 30 November; one account says the new arrangement begins on 1 December.

Uber Eats began changing its model earlier this year, after labour inspectors challenged its use of self-employed couriers and sought €110 million in unpaid contributions, which the company agreed to pay.

The agreement also promises better working conditions for more than 8,000 couriers, including workers at delivery firm Closer Logistics.

Unions and companies will set up ongoing talks on jobs, pay, working hours and other workplace issues, while a monitoring group will check the commitments for three years.

The parties say they want to begin urgent negotiations on a collective agreement covering the delivery sector.

3 sources

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What people are saying

Uber Eats spokespersonCompany spokesperson
With the employment status of all active couriers formalised, the transition process we began at the start of the year is complete.
via El País
In agreement with the majority unions, today we are taking an important step towards building a sustainable model for Uber Eats and the delivery sector in Spain.
via El País
CCOOUnion
a new step for the rights of delivery workers, within the formalisation of the last major digital delivery platform in Spain
via El País
UGTUnion
must serve as an unavoidable reference for other companies operating under the false self-employed model or intending to do so in the future
via El País