Business · Companies · 11 hrs ago

German consumer group challenges Trade Republic over interest offer

German consumer group challenges Trade Republic over interest offer

The Baden-Württemberg consumer centre has issued another warning to Trade Republic over the broker’s interest offer.

Customers receive interest on cash in their accounts only if they activate the offer in the app.

The consumer group says this requirement is not made clear enough and that customers are not told in advance how their money will be divided between partner-bank accounts and money market funds.

Trade Republic says the activation requirement is clearly explained on its app and website.

The offer pays 2.5% interest, but money held in money market funds does not have the same deposit protection as money in bank accounts.

The dispute is about clear information and customer protection for people using the popular savings feature.

The sources do not say what Trade Republic will do next.

1 source

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What people are saying

Niels NauhauserConsumer advocate at the Consumer Advice Centre Baden-Württemberg
Trade Republic advertises 2.5 percent on deposited money without qualification at the front. But the information about the necessary activation is then hidden behind a very inconspicuously designed field.
via WirtschaftsWoche
In our view, the design is intended to make it easy for users to overlook the activation. This gives Trade Republic an unjustified financial advantage.
via WirtschaftsWoche
Trade Republic spokespersonCompany spokesperson
We continue to emphasize that the requirement to activate interest is clearly and unambiguously shown in the app and on the website.
via WirtschaftsWoche