Science & Tech · Science & Environment · 3 hrs ago

Italy introduces repair rights for phones and household appliances

Italy introduces repair rights for phones and household appliances

Italy has introduced a right to repair certain phones and appliances, including smartphones, tablets, washing machines and vacuum cleaners.

The rules implement a 2024 European Union directive aimed at making repairs easier and reducing waste.

Manufacturers must repair covered products when it is technically possible, even after the legal guarantee expires, and make parts and tools available at reasonable prices.

If a consumer chooses repair instead of replacement while the product is under guarantee, the seller's responsibility period extends by 12 months.

The European Commission estimates the rules could save EU residents €12 billion a year and reduce electronic waste and greenhouse gas emissions.

Reports differ on whether the rules take effect on October 22 or 23, and a European online platform to help people find repair services is due by July 2027.

3 sources

Related

What people are saying

Gabriele MellusoAssoutenti president
Le nuove norme non solo riducono la produzione di rifiuti, ma contrastano l'odioso fenomeno dell'obsolescenza programmata, spingendo i fabbricanti a realizzare prodotti che durino di più nel tempo
via RaiNews
Fabio FasolinoCEO of Business company
Il diritto alla riparazione rende evidente ciò che il mercato sta già dimostrando: il post-vendita non è un costo da gestire, ma una leva strategica.
via Avvenire