Business · Companies · 3 hrs ago

Most Australian small businesses absorb card surcharge ban costs for now

Most Australian small businesses absorb card surcharge ban costs for now

Australia's ban on credit and debit card surcharges took effect on October 1.

Many small businesses have so far absorbed the cost of accepting card payments instead of charging customers separately.

Tyro found only 12.4% of merchants raised prices in the first three weeks of October, in an analysis covering about 65,000 businesses.

The businesses included hospitality, retail and services, and those that did raise prices increased them by more than their previous surcharge.

Rising wages, rent, electricity and other costs are adding to the pressure on small businesses.

Interest rate rises also squeeze customers' spending and increase borrowing costs for businesses.

Tyro expects more price rises over the next six months, though the timing and scale are not specified.

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What people are saying

Nigel LeeTyro chief executive
While card surcharges have disappeared, the underlying costs of accepting card payments haven’t.
via Stockhead
Skye CappuccioCouncil of Small Business Organisations Australia chief executive
They want to do the right thing by their customers and remain competitive, but that is becoming increasingly difficult as the costs of doing business continue to rise.
via Stockhead