Science & Tech · Big Tech & Internet · 1 hr ago
Telekom says T-Online email disruption has been fixed
On Wednesday morning, T-Online users reported email and login problems across several German cities.
The trouble began around 7:10 a.m.
and affected receiving, sending and accessing email through the website and app.
Telekom said a technical fault caused delays when opening the T-Online email center and reading, replying to or forwarding messages.
Email through the Telekom Mail app and fax sending were also affected for a time.
The company said the T-Online disruption has been fixed.
Separately, customers reported home internet and mobile connection problems, but it is not known whether those outages were related to the email fault.
Reports came from multiple regions, but the number of affected customers was not clear.
Telekom said a technical fault affecting T-Online email services had been fixed on November 4.
Users had reported problems receiving and sending emails and logging in since about 7:10 that morning.
The fault caused delays opening the T-Online Email Center and reading, replying to and forwarding messages.
Email services through the Telekom Mail app and fax sending were also affected.
Reports came from several German cities, while the sources said it was unclear whether separate internet connection problems were related.
- Who
- Deutsche Telekom and users of T-Online email services.
- What
- A technical fault caused delays and problems with email access and related services. Telekom said it had been fixed.
- When
- November 4, 2026; reports began at about 7:10.
- Where
- Germany, with reports from several cities including Berlin, Frankfurt am Main, Stuttgart and Munich.
- Why
- Telekom said a technical fault caused delays. Its underlying cause was not stated.
This story does not have two clearly opposing sides.
A user reported a larger disruption in Hilden beginning around this time.
Reports of T-Online email and login problems began to rise.
Teltarif reported that Telekom said the T-Online disruption had been fixed.
Netzwelt reported Telekom’s confirmation that the problems had been resolved.
- Reported start
- About 7:10 on November 4, 2026
- Telekom’s status
- Disruption said to be fixed
- Affected email features
- Opening the Email Center; reading, replying to and forwarding emails
- Other affected services
- Telekom Mail app email sending and receiving; fax sending
- Reported cities
- Berlin, Frankfurt am Main, Stuttgart, Munich, Hamburg and Cologne