Business · Companies · 6 hrs ago
Telcel workers form union amid concerns over job changes and dismissals
Telcel workers in Mexico have formed a new union to represent employees across the country.
The group says it wants broader representation and greater independence from other unions.
Workers say Telcel changed productivity measures, work schedules and rules on charges for phone equipment over the past two years.
They say these changes and dismissals have strained ties with the union that holds Telcel’s labor contract.
The new union says it has recordings about dismissed workers and will ask labor authorities to investigate whether the job losses were unjustified or retaliation for organizing.
The current contract is held by another union, which represents more than 20,000 workers nationally.
The new group says workers should be included in technological changes rather than face dismissals and uncertainty about their jobs.
Telcel workers have formed a new union, saying they want protection amid workplace changes and dismissals.
The union says Telcel changed productivity measurements and work schedules, and introduced charges for phone equipment, over the past two years.
Its leader, Benjamín Ortiz, said the changes widened the gap with the union that holds Telcel’s collective bargaining agreement after a 2024 contract review.
The new union says it will ask labor authorities to investigate whether dismissals were unjustified or retaliation for collective organizing.
The existing union reportedly said the dismissal of worker Marilú Pérez Flores Rodríguez was part of an agreement it reached with Telcel.
- Who
- Telcel workers formed the Sindicato de Trabajadoras y Trabajadores de Telefonía Móvil y Datos, with advice from Francisco Hernández Juárez.
- What
- They created a union to represent workers and address concerns about workplace changes and dismissals.
- When
- The union’s creation was reported on November 4, 2026. Workers said workplace changes began two years earlier.
- Where
- Telcel, Mexico.
- Why
- Workers cited changes to productivity measurement and work schedules, charges for phone equipment, and concerns about dismissals and their existing union representation.
This story does not have two clearly opposing sides.
Workers said Telcel changed productivity measurement and work schedules and introduced charges for phone equipment.
Workers said their distance from the union holding Telcel’s collective agreement grew after the contract review.
Expansión MX reported that Telcel workers had formed a new union.
- New union
- Sindicato de Trabajadoras y Trabajadores de Telefonía Móvil y Datos
- Union adviser
- Francisco Hernández Juárez, leader of STRM
- Existing contract union
- Sindicato de Trabajadores de Servicios, Comunicaciones y Transporte de la República Mexicana
- Existing union membership
- More than 20,000 unionized workers nationwide
- Company revenue
- 90,295 million pesos through September of the reported year
- Net profit
- 29,118 million pesos through September of the reported year
What people are saying
Somos un sindicato creado conforme a la Ley de trabajo que tiene la posibilidad de representar a los trabajadores de todas las regiones del país y no solo de la región 9. Con esto buscamos promover una democracia e independencia entre organizaciones sindicales
Manifestamos nuestro desacuerdo en compromisos que consideramos incumplidos. Además, fuimos excluidos de los grupos de WhatsApp que manteníamos con el Sindicato titular, cuyo movimiento interpretamos como una forma de censura
La transformación tecnológica es necesaria y forma parte de las telecomunicaciones, pero debe constituirse con los trabajadores y no a costa de ellos