Business · Companies · 2 hrs ago
Santander and Nvidia agree three-year AI partnership
Santander has agreed a three-year AI partnership with Nvidia to expand the technology across the bank.
The Spanish bank and the chipmaker will work on AI models and agents, fraud and money-laundering prevention, real-time decisions and simulation tools.
Santander has tested some of these tools through its AI Lab, which assesses systems before wider use.
Experimental customer-service projects have cut costs by about 50%, according to the bank.
Santander expects AI to generate more than €1 billion through new revenue and lower costs between 2026 and 2028.
It reported €84 million in business value from AI in the first half of 2026 and aims for €200 million by year-end.
The partnership is intended to take pilot projects into use across the bank, while Santander also plans to launch an AI agent for its mobile app and technology support this year.
Santander and Nvidia have agreed a three-year partnership to expand artificial intelligence across the bank.
The collaboration covers foundation models, AI agents, fraud and money-laundering prevention, real-time decisions and simulation.
The partners aim to extend capabilities they have tested in pilot projects to banking operations across Santander.
Santander says experimental AI use in customer service has cut costs by 50% or more, though the articles report different figures.
Santander expects AI to contribute more than €1 billion through new revenue and cost reductions, but the articles differ on the timeframe and progress reported.
- Who
- Santander and Nvidia.
- What
- They agreed a three-year framework to develop and deploy AI capabilities across the bank.
- When
- The agreement was reported on October 19, 2026.
- Where
- Santander’s operations across the bank; the articles do not state a specific location.
- Why
- To reduce costs, increase revenue and improve banking services through AI.
This story does not have two clearly opposing sides.
Santander and Nvidia had developed AI capabilities together in pilot projects through Santander AI Lab.
News reports said the companies had agreed a three-year framework to extend AI capabilities across Santander.
- Partnership term
- Three years
- Areas covered
- Foundation models, AI agents, fraud and money-laundering prevention, real-time decisions and simulation
- Customer-service cost reduction
- 50% according to Cinco Días; more than 50% in experimental use cases according to Expansión
- AI impact target
- More than €1 billion between 2026 and 2028, according to Expansión
- Pilot platform
- Model Arena, which evaluates models for banking tasks, according to Cinco Días
3 sources
What people are saying
Nvidia is key in the infrastructure, software and research driving the latest advances in AI. If we add Santander’s scale in business lines, customers and geographic presence, we believe we are uniquely positioned to turn those advances into useful and concrete banking capabilities.
Turning years of data into useful, proprietary intelligence does not depend on the size of the model, but on training and fine-tuning. Santander is showing how to put this into production.