Politics · Japan · 4 hrs ago
Japan orders study-abroad agency to suspend some business for three months
Japan’s Consumer Affairs Agency ordered Jstyle to suspend some business for three months over alleged violations of consumer transaction rules.
Jstyle is a study-abroad services agency based in Shinjuku, Tokyo.
The agency advertised free consultations about studying abroad, but officials said it used those consultations to promote paid English lessons to at least some customers.
Officials also said Jstyle falsely told customers seeking to cancel that cooling-off rules did not apply or that they would have to pay a cancellation fee.
Consumer advice centres and other services received 160 complaints about Jstyle from April 2023 to August 2026.
Jstyle’s lawyer said the company has filed a lawsuit seeking to overturn the order and declined to comment further.
Japan’s Consumer Affairs Agency ordered study-abroad agency Jstyle to suspend some business for three months.
The agency said Jstyle violated the Act on Specified Commercial Transactions through improper solicitation and false statements.
It also ordered Jstyle’s representative director to stop some business activities for the same period.
The agency said consumers seeking free study-abroad advice were solicited to buy paid English lessons.
Jstyle’s lawyer said the company had filed a lawsuit seeking to overturn the order and declined to comment.
- Who
- Japan’s Consumer Affairs Agency ordered Tokyo-based study-abroad agency Jstyle and its representative director to suspend some business.
- What
- Jstyle was ordered to suspend some business for three months; its representative director received a matching ban.
- When
- The agency announced the order on October 28, 2026.
- Where
- Jstyle is based in Shinjuku, Tokyo, Japan.
- Why
- The agency said Jstyle made improper solicitations and false statements in violation of the Act on Specified Commercial Transactions.
Jstyle
Japan’s Consumer Affairs Agency
Basis for action
Jstyle
The agency said Jstyle violated consumer-protection law through improper solicitation and false statements.
Japan’s Consumer Affairs Agency
Jstyle’s lawyer said the company had filed a lawsuit seeking to overturn the order and declined to comment.
The agency said consumer affairs centers nationwide received 160 consultations concerning Jstyle.
The agency said Jstyle solicited some people who had sought free consultations to buy paid English lessons.
The Consumer Affairs Agency announced its three-month partial business suspension order.
- Agency
- Japan’s Consumer Affairs Agency
- Company
- Jstyle, a study-abroad procedures agency in Shinjuku, Tokyo
- Suspension
- Three months of partial business suspension
- Consultations
- 160 received between April 2023 and August 2026
- Sales practices
- Free-consultation applicants were solicited to buy paid English lessons
- Lawsuit
- Jstyle filed a suit seeking to overturn the order at the Tokyo District Court
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What people are saying
処分取り消し訴訟を東京地裁に提起済みの案件なので、回答を差し控える