Science & Tech · Cybersecurity · 2 hrs ago
Nojima says cyberattack exposed about 7 million customer records
Japanese retailer Nojima says hackers accessed two of its websites, including its online store and a used-smartphone buyback site.
The exposed records include members’ names, birth dates, addresses, phone numbers, email addresses, login IDs and passwords.
The sites did not hold credit card details, and information on people who had closed their accounts was not included.
Nojima temporarily suspended both services to check their security.
The company is investigating whether the exposed information has been misused or caused further harm.
The sites will reopen after security checks are complete, and Nojima says it will announce when that happens.
Nojima said about 7 million customer records were exposed in unauthorized access to two websites it operates.
The affected sites were Nojima Online and a secondhand smartphone buyback site.
The exposed data included names, dates of birth, addresses, phone numbers, login IDs, passwords and email addresses.
The sites do not hold credit card information, and records of former members were not included.
Nojima temporarily suspended both sites while checking their security and is investigating whether the incident led to misuse or other harm.
- Who
- Nojima, a major Japanese electronics retailer.
- What
- Unauthorized access exposed about 7 million customer records from two websites.
- When
- Nojima announced the incident on November 2, 2026.
- Where
- Nojima Online and the company’s secondhand smartphone buyback site.
- Why
- The motive for the unauthorized access was not stated.
This story does not have two clearly opposing sides.
Nojima announced that unauthorized access had exposed about 7 million customer records.
Nojima temporarily suspended both sites while checking their security.
Nojima said it was investigating whether the exposed information had been misused or caused further harm.
- Records exposed
- About 7 million
- Affected sites
- Nojima Online and a secondhand smartphone buyback site
- Data exposed
- Names, dates of birth, addresses, phone numbers, login IDs, passwords and email addresses
- Credit card data
- Not held by either site
- Former members
- Their records were not included
- Announcement
- November 2, 2026