Business · Companies · 3 hrs ago
Dolomiti Superski opens claims for ski-pass refunds and discount vouchers
Dolomiti Superski opened online claims on 15 October 2026 for refunds or discount vouchers on some ski passes.
The scheme covers passes for one of 12 ski areas, valid for one to 31 days and bought in the 2022/23, 2023/24 or 2024/25 winter seasons.
Whole-resort Dolomiti Superski passes, season passes and several other pass types are excluded, as are purchases from 2025/26.
After the purchase is checked, customers can choose a 20% bank refund or a 30% voucher for future passes; the choice is final.
The scheme follows an Italian competition authority investigation into concerns that Dolomiti Superski restricted competition in setting prices and selling passes.
The claims portal has been slow and has shown errors, with users reporting trouble completing applications.
Applicants must submit proof of purchase or pass details, and receiving a benefit depends on funds being available.
Dolomiti Superski opened an online claims platform on 15 October 2026 for eligible ski-pass buyers to request refunds or discount vouchers.
The scheme covers qualifying passes for one of 12 ski areas bought in the 2022/23, 2023/24 or 2024/25 winter seasons.
Customers can choose a bank transfer worth 20% of the recognised spending or a voucher worth 30%.
The 12 valley consortia have allocated €30 million for the measures, according to Il Messaggero and RaiNews.
RaiNews reported that heavy demand caused long waits and errors on the platform on its opening day.
- Who
- Customers who bought qualifying passes for one of Dolomiti Superski’s 12 ski areas.
- What
- They can claim a 20% refund by bank transfer or a 30% discount voucher.
- When
- The online claims process opened on 15 October 2026.
- Where
- Through the dedicated online platform linked from Dolomiti Superski’s website.
- Why
- The measures follow commitments accepted by Italy’s competition authority after an inquiry into ski-pass pricing and distribution.
This story does not have two clearly opposing sides.
Italy’s competition authority opened an inquiry into ski-pass pricing and distribution, according to RaiNews and Corriere Alto Adige.
Dolomiti Superski opened the online platform for claims.
RaiNews reported long waits and error pages as users tried to access the platform.
- Claim opening date
- 15 October 2026
- Eligible seasons
- 2022/23, 2023/24 and 2024/25
- Eligible pass duration
- 1 to 31 days
- Refund option
- 20% of recognised spending
- Voucher option
- 30% of recognised spending
- Funding for measures
- €30 million according to Il Messaggero and RaiNews; Corriere Alto Adige reports €50 million overall, including €20 million for future promotions and benefits
3 sources
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