Science & Tech · AI · 18 hrs ago
AI that connects workers is spreading across Japanese companies
AI that connects people is gaining ground in Japan as companies look for ways to use it at work.
More than 4,800 companies, including JR East and Nomura Real Estate, have seen this approach in their workplaces.
The idea is for AI to help people work and communicate more smoothly, rather than simply take over tasks.
This comes as concerns grow that AI could take jobs, but the article says job-replacing AI has not taken hold in Japan.
The approach matters because it aims to use AI while keeping human relationships central at work.
The discussion focuses on how people and AI might work together, but gives no specific next steps.
AI designed to connect people and smooth work and communication is gaining use at Japanese companies.
The article says the approach is used at more than 4,800 companies, including JR East and Nomura Real Estate Holdings.
This contrasts with fears that AI will take people’s jobs.
PKSHA Technology chief executive Katsuya Uenoyama discusses why this type of AI may be accepted in Japan.
- Who
- Japanese companies, including JR East and Nomura Real Estate Holdings, are using the AI.
- What
- AI that connects people and makes work and communication smoother is spreading.
- When
- The article was published on November 9, 2026.
- Where
- Japan.
- Why
- The article describes AI that supports connections between people and work, rather than replacing workers.
This story does not have two clearly opposing sides.
This story does not have a timeline yet.
- Companies using the AI
- More than 4,800
- Examples of companies
- JR East; Nomura Real Estate Holdings
- Article publication date
- November 9, 2026
- AI approach
- Connects people and smooths work and communication