Business · Companies · 1 day ago
OVO opens applications for winter support for customers struggling with energy bills
OVO has opened applications for extra winter support for customers who are struggling with energy bills across the UK.
The package comes as households face rising energy costs and concern about keeping warm.
Support can include heated throws, hot water bottles and replacement white goods, as well as smart plugs and other energy-saving items.
Eligible customers may also receive £150 bill credits and extended repayment plans, alongside debt advice and help finding benefits.
OVO says support is tailored to each customer’s circumstances, including income and medical needs, and is subject to eligibility.
Customers can apply now and get an immediate decision, according to OVO, but the company says it cannot provide every type of help to everyone.
OVO Energy has opened applications for enhanced winter support for customers struggling with energy bills.
The package includes energy-saving products, financial support, debt advice and help identifying benefits.
Eligible customers may receive a £150 credit top-up in addition to the Warm Home Discount.
OVO says support is tailored to individual circumstances and is subject to eligibility.
The company says the support could potentially save customers up to £300 a year.
- Who
- OVO Energy customers struggling with their bills can apply.
- What
- OVO has opened applications for enhanced winter support, including products, financial help and advice.
- When
- Applications are now open, according to the article published on November 7, 2026.
- Where
- The package is being delivered across the UK.
- Why
- OVO says it aims to help customers stay warm and manage energy costs this winter.
This story does not have two clearly opposing sides.
OVO says some customer support is available throughout the year.
The Mirror reported that applications for OVO’s enhanced winter support were open.
- Potential annual savings
- Up to £300
- Direct credit top-up
- £150, in addition to eligible customers’ Warm Home Discount
- Delivery area
- Across the UK
- Lightning Reach network
- 2,500 organisations
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What people are saying
We know that this time of year brings immense pressure to households up and down the country. That's why we’re committed to not just offering short-term relief, but delivering deep, targeted support that makes a lasting difference.
We won’t be able to offer everything to everyone – but we’re hoping to help as many people as possible.