Science & Tech · AI · 47 mins ago
Meta's Muse AI can call businesses for paid subscribers
Meta's Muse can now make phone calls for users who pay for a separate subscription.
The AI agent can contact businesses to make reservations and schedule appointments, or handle other calls a user would rather avoid.
It can also wait on hold, as shown in a call to a Volvo dealership shared by a Muse user.
Meta says more than 10 million people use Muse, which has gained other features as the company develops it.
But calls may not always go smoothly, and a person on the other end may hang up if they realize they are speaking with an AI.
The calling feature is available to paid subscribers, and Meta says the subscription includes extra tokens and features.
Meta's Muse AI agent can now call businesses on behalf of users with a paid Muse subscription.
The calls can help with tasks such as making reservations and scheduling appointments.
Meta Chief AI Officer Alexandr Wang said the feature can handle calls users do not want to make.
Some users have reported that Muse can wait on hold and complete phone-related tasks.
Meta says Muse has more than 10 million users.
- Who
- Meta's Muse AI agent, acting on behalf of paid subscribers.
- What
- Muse can call businesses to help with tasks such as reservations and appointments.
- When
- The feature was announced in an update published on November 12, 2026.
- Where
- It calls businesses by phone; the article does not state a location.
- Why
- To help users with tasks such as making reservations, scheduling appointments and other calls they do not want to make.
This story does not have two clearly opposing sides.
Matt Schlicht shared a recreation of Muse calling a Volvo dealership and waiting on hold.
Engadget reported that Muse could place business calls for users with a paid subscription.
- Paid access
- A separate Muse subscription is required.
- Available tasks
- Reservations and appointments.
- User base
- More than 10 million users, according to Meta.
- Example business
- Volvo dealership.
- Hold time
- Muse waited on the line for 15 minutes in a call shared by Matt Schlicht.
What people are saying
calls you don't want to make
My muse called, waited on the line for 15 minutes,...
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Let Muse handle the wait times while you get back some free time. Introducing outbound calling, available now for paid US subscribers. ☎️
🚨MUSE FEATURE ALERT!!!🚨 lots of you have been asking for this one… muse can make phone calls for you! ☎️📞📲 let muse take care of all those calls you don’t want to make. insurance? cable? DMV? dinner res? not your problem anymore. out now to paid subs in the US 🇺🇸