Politics · Turkey · 8 hrs ago
Turkey’s AİLEM center has supported 335,288 calls for deaf users
Turkey’s AİLEM center has supported 335,288 calls to help people who are deaf or hard of hearing communicate.
The service, run by the Ministry of Family and Social Services, is designed for people who use Turkish Sign Language.
It has 54,788 registered users and supports an average of 250 to 300 calls each day.
Calls can help with communication about health care, education, work and banking, as well as contact with public institutions and family members.
The service is also open to hearing people who need to communicate with a deaf person, such as a patient, customer or parent.
Users can access it through iOS and Android apps or the web, and the service is intended to make communication more accessible.
Turkey’s AİLEM Accessible Communication Center has provided translation support for 335,288 calls, according to Family and Social Services Minister Mahinur Özdemir Göktaş.
The center serves people with hearing disabilities who use Turkish Sign Language.
It has 54,788 registered users and supports an average of 250 to 300 calls a day.
Users can access the service through iOS and Android apps and the web.
The center also serves hearing people who need to communicate with a deaf person, such as a patient, student’s parent or customer.
- Who
- The AİLEM Accessible Communication Center, operated by Turkey’s Ministry of Family and Social Services, and its users.
- What
- It has provided translation support for 335,288 calls and has 54,788 registered users.
- When
- The figures were reported on October 25 and 26, 2026; the total is described as being reached “to date.
- Where
- Turkey; the center is accessible through iOS and Android apps and the web.
- Why
- To help people with hearing disabilities access public services, information and social life, and communicate in everyday situations.
This story does not have two clearly opposing sides.
Minister Mahinur Özdemir Göktaş announced that the center had supported 335,288 calls.
Edirne'nin Sesi reported the call total, the number of registered users and the average daily call volume.
- Calls supported
- 335,288
- Registered users
- 54,788
- Average daily calls supported
- 250–300
- Service
- Turkish Sign Language communication support
- Access
- iOS, Android and web
3 sources
What people are saying
Türk İşaret Dili kullanan vatandaşlarımızın iletişim ihtiyaçlarına hızlı ve erişilebilir çözümler sunuyoruz
AİLEM Engelsiz İletişim Merkezi’ni, Türk İşaret Dili kullanan vatandaşlarımız ile toplumun diğer bireyleri arasında güçlü ve anlamlı bir iletişim köprüsü olarak görüyoruz