Business · Companies · 5 hrs ago
RecargaPay CFO says AI could help lower Brazilians’ debt burden
RecargaPay CFO Xavier Ibañez says AI could help Brazilians manage debt by making financial information and products easier to access.
The Brazilian fintech focuses more on payments than lending, which Ibañez says makes its business less exposed to changes in the economy.
He says AI can speed up product development and reduce costs, potentially allowing companies to offer financial services at lower prices.
AI tools could also help people compare options and find products that fit their needs.
RecargaPay says it had 15 million customers after growing its customer base by more than 30% in the latest quarter, while active users rose by more than 50%.
The company is aiming for R$2 billion in revenue in 2026 and is rolling out products including a phone-based tap-to-pay service that works without a payment terminal.
RecargaPay CFO Xavier Ibañez says artificial intelligence could help reduce Brazilians’ debt burden by improving financial products and access to information.
He says AI can speed product development and lower costs, potentially leading to lower prices for consumers.
Ibañez said RecargaPay is focused more on payments than credit, making it more resilient to changes in the macroeconomic climate.
The company reported more than 15 million customers after its customer base grew by over 30% in the previous quarter.
- Who
- Xavier Ibañez, CFO of Brazilian fintech RecargaPay.
- What
- He said AI could help reduce Brazilians’ debt burden by improving financial products and giving customers more information.
- When
- The interview was published on October 20, 2026.
- Where
- Brazil.
- Why
- AI could help companies develop products faster and at lower cost, while helping customers find suitable financial products.
This story does not have two clearly opposing sides.
Ibañez worked at JPMorgan in New York, focusing on investments in Latin America.
RecargaPay increased its customer base by more than 30%, reaching 15 million customers, and grew active users by more than 50%.
Estadão published an interview in which Ibañez discussed AI and the company’s business.
- CFO
- Xavier Ibañez
- Company
- RecargaPay
- Customer base
- 15 million after growth of more than 30% in the previous quarter
- Active users
- Increased by more than 50% in the previous quarter
- Revenue target
- R$2 billion in 2026
- Previous employer
- JPMorgan, where Ibañez worked for nearly 20 years
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What people are saying
AI helps us build better products and customers can have more access to information with AI
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