Business · Companies · 6 hrs ago

Suntory Oceania builds AI capabilities with Databricks and Copilot Pro

Suntory Oceania builds AI capabilities with Databricks and Copilot Pro

Suntory Oceania is building its capacity to use AI as a beverage maker, following a major business and technology transformation.

The company began preparing for AI about two years ago while combining its alcohol and non-alcohol businesses and bringing alcohol manufacturing in-house.

It has moved about 90% of roughly 40 datasets to Databricks, creating a shared foundation for future AI tools.

Suntory is also expanding Copilot Pro access for employees, with a few hundred licenses planned this year and more next year.

For its core SAP systems, the company is evaluating built-in agentic AI options before choosing how to proceed.

One possible use is demand sensing, where an AI agent could prepare stock transfer orders for a person to review and approve.

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What people are saying

Matt DixonSuntory Oceania digital and IT director
We had a go-live date of July 1 2025 that was non-negotiable. We couldn't miss that date - and we hit it,
via iTnews
About 90 percent of our datasets are now up in Databricks - something like 40 datasets are up there now.
via iTnews
Really we need to make sure we've looked at what is available in our core first,
via iTnews
We'll keep on scaling that up whilst also making sure the whole business has got access to the standard version of Copilot,
via iTnews