Politics · South Korea · 2 hrs ago
Sejong gives wheelchair users priority for accessible taxis
Sejong City in South Korea has started a trial to change how Nuri Call taxis are assigned.
Nuri Call is the city’s accessible taxi service for people with disabilities.
The change follows delays for wheelchair users as more people who do not use wheelchairs began using the service.
Residents in areas far from the taxi depot have also faced long waits.
Wheelchair users and residents of four underserved areas each receive 20 extra points, while people who have waited a long time receive 10; users with higher scores get taxis first.
The system is being tested through the end of the year, after which the city will review results and address any problems.
Sejong plans to put the system into full operation next year.
Sejong began a pilot on Nov. 2 to give wheelchair users priority when dispatching its accessible taxis, called Nuri Call.
The city said delays for wheelchair users had increased as more passengers who do not use wheelchairs began using the service.
Passengers in four areas with poorer access to vehicles will also receive priority points.
The city will review the pilot’s results by the end of the year and plans to implement the revised system fully next year.
- Who
- Sejong City and users of its Nuri Call accessible taxi service.
- What
- The city is piloting a points-based dispatch system that gives priority to wheelchair users, people in underserved areas and those waiting a long time.
- When
- The pilot began Nov. 2, 2026. The city plans full implementation next year.
- Where
- Sejong, South Korea, including the areas of Sojeong, Jeonui, Jeondong and Bugang.
- Why
- To improve convenience for users and reduce dispatch imbalances between areas, after wheelchair users faced delays and people in outlying areas waited a long time.
This story does not have two clearly opposing sides.
Sejong began piloting its revised dispatch system for Nuri Call.
The city plans to analyze the pilot’s results and address shortcomings.
The city plans to fully implement the revised system.
- Wheelchair users
- 20 priority points
- Underserved areas
- Sojeong, Jeonui, Jeondong and Bugang receive 20 priority points
- Long waits
- 10 priority points
- Service
- Nuri Call, Sejong’s accessible taxi service
- Pilot start
- Nov. 2, 2026
1 source
What people are saying
We will actively reflect users’ opinions during the pilot to provide a fairer and more efficient Nuri Call service.