World · Europe · 1 hr ago
Tribunal awards former teenage waitress £13,048 after finding discrimination
An employment tribunal awarded Daniesha Charles £13,048 after finding she was discriminated against at work.
Charles was 15 when she worked part-time at the Royal Thurso Hotel in the Scottish Highlands in 2024.
The tribunal found discrimination based on age, sex, race and disability; Charles is Black British Caribbean and dyslexic.
The tribunal heard that a chef and the hotel’s general manager shouted and swore at her, including after she dropped an apple crumble.
The ruling addressed her treatment as the youngest and only Black female staff member among a mainly white British workforce.
The tribunal’s award is the compensation set out in its ruling.
An employment tribunal awarded former teenage waitress Daniesha Charles £13,048 after finding she was discriminated against because of her age, sex, race and disability.
Charles was 15 and working part-time at the Royal Thurso Hotel in Scotland when she experienced shouting and swearing from the chef and the general manager.
The tribunal heard that the chef repeatedly referred to Charles as “that” and “it” and shouted at her over a misspelled order and a dropped dessert.
Charles worked at the hotel from May to June 2024, earning £7 an hour.
- Who
- Daniesha Charles, a former teenage waitress.
- What
- An employment tribunal awarded her £13,048 after finding discrimination because of her age, sex, race and disability.
- When
- Charles worked at the hotel from May to June 2024; the tribunal ruling was reported on 27 October 2026.
- Where
- The Royal Thurso Hotel in Scotland; the tribunal hearing was in Edinburgh.
- Why
- The tribunal found she had been discriminated against because of her age, sex, race and disability.
This story does not have two clearly opposing sides.
Charles missed part of her college course because of her shifts at the hotel.
The chef shouted at Charles after she misspelled “porridge” on an order slip.
A kitchen swing door knocked a plate of apple crumble from Charles’s hand, after which the chef and general manager shouted and swore at her.
- Compensation
- £13,048
- Hotel
- Royal Thurso Hotel, Scotland
- Employment period
- May to June 2024
- Hourly pay
- £7
- Age when employed
- 15
What people are saying
that's not how you f****** spell porridge
of course you did
were in my face shouting and swearing at me