Science & Tech · Cybersecurity · 1 hr ago
Hack at Coinone’s customer service contractor exposes customer information
South Korean cryptocurrency exchange Coinone said customer information was exposed in a cyberattack on its customer service contractor.
The contractor, MetaM, handled customer support for Coinone and stored information from those interactions.
An attacker entered MetaM’s server around 8 a.m.
on November 15, Coinone said.
The information that may have been exposed includes names, contact details, resident registration numbers, bank account numbers and passwords.
The incident raises concerns about customers’ privacy and account security because the data may include sensitive personal and financial details.
The available information does not say what steps will follow.
A hacker breached the server of MetaM, the company handling customer support for South Korean cryptocurrency exchange Coinone.
Customer information recorded during support interactions may have been accessed or leaked.
The potentially exposed information includes names, contact details, resident registration numbers, account numbers and passwords.
Coinone said the intrusion occurred at about 8 a.m. on November 15.
- Who
- Customers of Coinone; the breached server belonged to its customer-support contractor, MetaM.
- What
- A hacker breached the server, and customer-support information may have been accessed or leaked.
- When
- About 8 a.m. on November 15.
- Where
- MetaM’s server. The article identifies Coinone as a South Korean cryptocurrency exchange.
- Why
- Not stated
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- Exchange
- Coinone
- Contractor
- MetaM
- Reported intrusion time
- About 8 a.m. on November 15
- Potentially exposed information
- Names, contact details, resident registration numbers, account numbers and passwords