World · Europe · 3 hrs ago
Asda investigates reports of car problems after refuelling in Coleraine
Asda is investigating reports of car problems after customers bought fuel at its station in Coleraine, Northern Ireland.
The company says some, but not all, fuel purchases made between 25 and 29 October may have been affected.
Drivers have reported problems including cars struggling to accelerate, breaking down or failing to start.
The cause and the number of affected vehicles are not yet known.
Asda has apologised and says it is working with customers who may have been affected.
Most pumps have reopened, while some remain out of use as the company works to resolve the issue.
Customers with vehicle problems after buying fuel during that period are asked to contact Asda.
Asda is investigating reports that motorists experienced car problems after buying fuel at its Coleraine filling station.
The company said an incident may have affected some, but not all, purchases made between 25 and 29 October.
Some pumps were taken out of service, and Asda said most have since safely reopened while others remain closed.
The cause of the reported vehicle problems and the number of affected cars are not known.
Asda has apologised and asked customers experiencing vehicle issues after a purchase during that period to contact it.
- Who
- Asda and motorists who bought fuel at its Coleraine filling station.
- What
- Asda is investigating reports of car problems after refuelling and has taken some pumps out of service.
- When
- The potentially affected purchases were made between 25 and 29 October 2026. The reports were published on 30 October.
- Where
- Asda’s filling station in Coleraine, County Londonderry, Northern Ireland.
- Why
- The cause is not known. Asda said an incident may have affected some fuel purchases.
This story does not have two clearly opposing sides.
Asda said an incident may have affected some fuel purchases at its Coleraine filling station during this period.
Asda had safely reopened most pumps following an investigation, while some remained out of use.
Reports about motorists’ vehicle problems and Asda’s investigation were published.
- Location
- Asda filling station, Coleraine, County Londonderry
- Potentially affected purchases
- 25–29 October 2026
- Pump status
- Most pumps reopened; some remained out of use
- Reported cause
- Not known
- Customer contact
- Asda asked affected motorists to contact the company
3 sources
What people are saying
While this does not affect all fuel purchases during that period, we’re working with customers who may have been affected and asking anyone experiencing issues with their vehicle following a purchase during this timeframe to contact us so we can put things right
We don’t yet know what has caused these problems, but it’s important that customers who have recently filled up at the station are kept informed of any potential issue.
I eventually managed to get the car started again and it again was struggling, but I nursed it to a car park in Long Commons area of Coleraine and there it has stayed ever since
It was only after we spoke to my sister, who had also filled up her car at the same petrol station on Sunday and whose car had also broken down, that we eventually realised the issue could be linked to the fuel