Business · Trade · 13 hrs ago

EU plan targets subscription traps and aims for two-click cancellations

EU plan targets subscription traps and aims for two-click cancellations

The European Union is preparing the Digital Fairness Act, a proposed law to strengthen consumer protection online.

It would target subscription traps, including passive billing and trials people did not ask for.

The plan also aims to make cancellation possible in two clicks, instead of through complicated processes.

These measures are intended to address deceptive online interfaces that can make it harder for consumers to understand charges or end a service.

The proposal was discussed by Marc Lolivier, head of France's FEVAD e-commerce federation, in a radio interview.

The available information does not say when the proposal will be adopted or what steps will follow.

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Marc LolivierFEVAD director general
deceptive interfaces
via BFM Business