Archive · 30 Aug 2026
Mastek Shifts From Coding Toward Context-Driven AI Transformation
Mastek is a technology company that helps businesses use software and digital tools.
Its CEO says AI is becoming a basic part of how companies work.
He believes writing code quickly is not enough to create real business value.
Companies also need good data, clear processes, rules, skilled workers and knowledge of their industries.
Mastek is training its employees to combine technical skills with business understanding.
It is also creating roles that connect engineers with customers and their real-world problems.
The company is seeing strong AI interest in financial services, manufacturing and private healthcare.
Public-sector organisations are moving more carefully because they must consider safety, rules and data sovereignty.
Mastek plans to focus on healthcare, public services and financial services while expanding in North America and other markets.
Mastek is repositioning itself as an AI-led transformation company focused on measurable business outcomes.
Its strategy combines AI with contextual data, process redesign, change management and stronger domain expertise.
The company is moving from time-and-materials contracts toward outcome-based commercial models.
Financial services, manufacturing and private healthcare show the strongest AI adoption, while public-sector adoption is more cautious.
Mastek expects growth in the UK and Europe, North America, and the Middle East, with healthcare and financial services as priorities.
- Who
- Mastek and its CEO, Umang Nahata, are setting out the company’s AI strategy.
- What
- Mastek is shifting from an engineering-services model toward AI-led transformation and outcome-based engagements.
- When
- The strategy is being developed for the company’s next phase of growth, including its FY27 priorities and expected demand over the next 12–18 months.
- Where
- Mastek’s key markets are the UK and Europe, with expansion opportunities in North America and the Middle East.
- Why
- The company says businesses increasingly want measurable outcomes from AI rather than technology pilots or faster software development alone.
- Company
- Mastek
- Chief executive
- Umang Nahata
- Strategy
- Position Mastek as an AI transformation company with deep expertise in selected industries.
- Commercial model
- Shift from traditional time-and-materials engagements toward outcome-based models.
- Reported efficiency gains
- AI-assisted development is producing improvements of about 30% to 80%, depending on use case and complexity.
- Strongest adoption areas
- Financial services, manufacturing and private healthcare.
- FY27 focus sectors
- Healthcare, the public sector and financial services.