Pune Metro Passengers Struggle with Digital-Only Tickets

In Pune, India, the metro system has stopped selling paper tickets at vending machines, making passengers use digital tickets instead.

This change has caused problems for many people, especially older adults.

The metro has installed machines to sell tickets, but they only offer digital tickets now.

Passengers who prefer paper tickets are having a hard time because the ticket counters are often closed.

Many people are complaining, but the metro officials are not fixing the issues.

When passengers go to the metro staff or the bank to solve problems with their digital tickets, they are sent back and forth, causing more trouble.

The metro wants everything to be digital, but this sudden change has made traveling more difficult for some people.