Archive · 7 Oct 2026
Nims Sets Up 24/7 Helpline for Patient Referrals and Admissions
Nims has started a phone helpline that is available all day and night.
People can use it to help arrange hospital referrals, admissions, emergency care and other medical services.
Patients or their attendants can send contact details and medical records to designated officials through WhatsApp.
They should then call the officials.
The officials will work with the hospital departments to coordinate the care needed.
A group of assistant medical superintendents will help manage this process.
Dr Kashireddy Venkata Krishna Reddy will supervise the system.
Public representatives and their staff can also use the service to coordinate care and referrals.
Nizam’s Institute of Medical Sciences (Nims) has launched a round-the-clock helpline at 040-2348-9692.
The helpline coordinates patient referrals, admissions, emergencies and other medical services.
Patients’ details and relevant medical records can be sent to designated officials by WhatsApp, followed by a phone call.
Assistant medical superintendents will coordinate with departments, under the supervision of Dr Kashireddy Venkata Krishna Reddy.
The service is also available to public representatives and their personal staff coordinating patient treatment and referrals.
- Who
- Nizam’s Institute of Medical Sciences (Nims), with designated hospital officials coordinating the service.
- What
- A 24/7 helpline for patient referrals, admissions, emergencies and other medical services.
- When
- The article reports the helpline as available 24 hours a day, seven days a week; no launch date is given.
- Where
- Nizam’s Institute of Medical Sciences in Hyderabad.
- Why
- To coordinate patient care, referrals, admissions and other medical requirements.
- Helpline
- 040-2348-9692
- RMO duty mobile
- 9490296073
- Director’s duty mobile
- 9490076060
- Supervisor
- Dr Kashireddy Venkata Krishna Reddy, additional medical superintendent and additional professor
- Coordination method
- Send patient details by WhatsApp to designated officials, then follow up with a phone call.
- Additional users
- Ministers, MPs, MLAs, MLCs, other public representatives and their personal staff