Archive · 23 Jan 2026
Microsoft 365 Outage Affects Multiple Services
Microsoft 365 had a big problem on Thursday.
Many people couldn't use Outlook, Microsoft 365, Teams, and the Microsoft Store.
Tens of thousands of users reported the issue.
The problem is happening in North America.
Microsoft is working to fix it and says they have found the problem.
They are trying to make everything work again.
People are having trouble receiving emails and using these services.
Microsoft is sorry and is working hard to fix the problem.
Microsoft 365 experienced a widespread outage on Thursday, affecting Outlook, Microsoft 365, Teams, and the Microsoft Store.
Tens of thousands of users reported service disruptions, with Outlook being the worst affected.
The outage is due to infrastructure issues in North America, according to Microsoft.
Microsoft acknowledged the issue and is working to restore services to a healthy state.
Users are experiencing significant disruptions, including difficulties receiving emails and accessing Microsoft 365 and Teams.
- Who
- Microsoft 365 users
- What
- Service outage affecting Outlook, Microsoft 365, Teams, and Microsoft Store
- When
- Thursday
- Where
- North America
- Why
- Infrastructure issues in North America
Microsoft
Users
Outage Impact
Microsoft
Microsoft is actively working to restore services and has identified the issue as a North American infrastructure problem.
Users
Users are experiencing significant disruptions across multiple services, including difficulties receiving emails and accessing Microsoft 365 and Teams.
- Services Affected
- Outlook, Microsoft 365, Teams, Microsoft Store
- Number of Users Affected
- Tens of thousands
- Affected Locations
- North America
- Date of Outage
- Thursday
- Investigation Status
- Ongoing
- Potential Cause
- Infrastructure issues in North America
- Reference Code
- MO1220495
Sources
Microsoft 365 down: Several users report outages with Outlook and Teams
Microsoft 365 Outage Status Update: Problem Identified Amid 451 4.3.2 Temporary Server Issue, Estimated Time Here
