Archive · 19 Aug 2026
India Expands Technology Use to Improve Tax Compliance
India is using more technology to manage its tax system.
One important platform is the Goods and Services Tax Network, or GSTN.
It helps taxpayers and tax officials work together.
Experts said income-tax services are also becoming more digital.
Businesses want taxes to be easier to understand and refunds to arrive faster.
They also want fewer arguments with tax authorities.
Governments, meanwhile, want to make sure they collect the taxes they are owed.
Experts said new tax laws, international tax rules and artificial intelligence will influence the future.
India is rapidly expanding technology use to improve tax compliance, PwC’s Prashant Agrawal said.
Agrawal cited the Goods and Services Tax Network as an example of taxpayers and administrators working together digitally.
He said technology is also transforming income-tax administration and will become more important.
Assocham’s Rakesh Nangia said taxpayers want simpler rules, fewer disputes and faster refunds.
Speakers highlighted the Tiger Global ruling, the new Income Tax Act, global minimum tax and artificial intelligence as key developments.
- Who
- PwC expert Prashant Agrawal, Assocham officials Rakesh Nangia and Sandeep Chowdhla, and taxpayers and governments discussed the issue.
- What
- Experts discussed India’s expanding use of technology for tax compliance and broader changes in domestic and international taxation.
- When
- The comments were made on Wednesday at the 23rd International Tax Conference.
- Where
- The conference was held in New Delhi, India.
- Why
- Technology is being used to improve tax compliance, while governments seek to protect tax bases and taxpayers seek greater simplicity and certainty.
Governments and Tax Authorities
Taxpayers and Businesses
Tax administration priorities
Governments and Tax Authorities
Governments are seeking to protect their tax bases and are expanding technology use for tax compliance.
Taxpayers and Businesses
Taxpayers and businesses want a simpler tax system, greater clarity and more certainty.
Tax enforcement and disputes
Governments and Tax Authorities
Digital systems such as GSTN support cooperation between taxpayers and tax administrations as administration becomes more digital.
Taxpayers and Businesses
Businesses want fewer legal disputes, faster refunds and protection from sudden or aggressive tax measures.
- Country highlighted
- India
- Technology example
- The Goods and Services Tax Network (GSTN)
- Event
- 23rd International Tax Conference
- Organizer
- Assocham
- Taxpayer expectations
- A simpler tax system, fewer legal disputes and faster refunds
- Highlighted developments
- The Tiger Global ruling, the new Income Tax Act, the global minimum tax framework and artificial intelligence
- Government priority
- Protecting tax bases