2 days ago
Google’s Gemini Introduces AI Calls for Business Tasks
Google has given Gemini a feature called “Call for Me.”
It lets Gemini call a business instead of you.
The AI can use phone menus, talk with employees, and wait on hold.
You could ask it to check a store’s hours or find out whether an item is available.
You can also ask it to make or change an appointment.
Before the call starts, you can see what Gemini plans to do and approve it.
You can listen to the call, read a transcript, cancel it, or take over.
For now, the feature is only available in beta to certain adult paid subscribers in the United States.
Google’s beta “Call for Me” feature lets Gemini call businesses for users.
The AI can navigate automated menus, speak with staff, and wait on hold.
Users can request tasks such as checking prices, confirming stock, or rescheduling appointments.
Before calling, users can review the planned number and information, then approve or edit the call.
The feature is currently limited to paid subscribers over 18 in the United States using Pixel 11 series devices.
- Who
- Google and users of the Gemini mobile app.
- What
- Google announced “Call for Me,” a Gemini feature that can call businesses and handle specific requests.
- Where
- It is limited to calls involving United States phone numbers and eligible users in the United States.
- When
- The feature is currently available in beta.
- Why
- The feature is designed to handle business calls, including automated menus, conversations with staff, and waiting on hold.
Key facts
- Feature
- Gemini “Call for Me”
- Supported tasks
- Checking hours or prices, confirming product availability, booking tables, and rescheduling appointments
- Access method
- Start a Gemini mobile-app prompt with “@Call for me”
- User controls
- Users can review, edit, approve, monitor, cancel, or take over calls
- Eligibility
- Users over 18 in the United States with a paid Gemini AI subscription and a Pixel 11 series device
- Geographic limit
- Gemini can currently call only United States phone numbers
- Restrictions
- The AI cannot make emergency calls, process payments, or share sensitive information such as passwords
Quotes
Google support page
Google’s support documentation illustrating how to prompt Gemini’s Call for Me feature
“Call [Restaurant Name] and book a table for two tomorrow at 7 pm.”
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