Archive · 17 Sep 2025
Visually Impaired Commuter Struggles on Mumbai Local Train
Imagine a person who can't see trying to get on a special train car for people with disabilities.
In Mumbai, India, this happened, and it was hard because many people were crowded around the door.
The special car is for people who need extra help, but other people were blocking the way.
Someone took a video and put it online.
The railway company saw it and said they would look into what happened to help make sure everyone can use the trains safely.
A video showed a visually challenged commuter struggling to enter a reserved coach on a Mumbai local train.
The coach is for people with disabilities, cancer patients, and pregnant women.
The commuter was blocked by other passengers, some from the adjacent ladies' coach.
The incident occurred during peak hours, highlighting challenges faced by vulnerable groups.
DRM Mumbai Central Railway responded and asked the Railway Protection Force to investigate.
- Who
- A visually challenged man and other commuters.
- What
- A visually challenged commuter struggled to enter a reserved coach on a Mumbai local train.
- When
- The incident was recorded on video and shared on September 16, 2025.
- Where
- Mumbai, India, on a local train.
- Why
- Due to overcrowding and other passengers blocking the entrance to the reserved coach.
- Location of Incident
- Mumbai Local Train station
- Coach Type
- Divyangjan coach (reserved)
- Involved Parties
- Visually challenged commuter, other passengers, Central Railway
- Railway Response
- DRM Mumbai CR tagged RPF to look into matter