Archive · 11 Jun 2025
BMC Launches New App and Chatbot to Fix Mumbai Potholes
The Mumbai government has created a new app and WhatsApp bot to help fix potholes.
People can use the app, called "My Pothole Quick Fix," to report potholes by taking pictures and marking their location.
The new app is easier to use than the old one.
The government promises to fix the potholes within two days.
People can also use a special WhatsApp number to report potholes.
This helps the city quickly find and repair potholes, making roads safer for everyone.
BMC launched a new mobile app called "My Pothole Quick Fix" to address pothole complaints.
The app is an upgraded, user-friendly version of a previous application launched in 2019.
Residents can lodge complaints in a few steps, uploading photos and geo-tagged locations.
Complaints will be addressed within 48 hours and tracked by the user.
A WhatsApp chatbot is also available for registering pothole-related issues.
- Who
- The Brihanmumbai Municipal Corporation (BMC) and Mumbai residents.
- What
- BMC launched "My Pothole Quick Fix" and a WhatsApp chatbot for pothole complaints.
- When
- The new application was launched on Wednesday.
- Where
- Mumbai
- Why
- To combat pothole issues during the monsoon season and improve complaint resolution.
- App Name
- My Pothole Quick Fix
- Purpose
- Pothole complaint registration
- Complaint Resolution Time
- Within 48 hours
- Complaint method
- Mobile app and WhatsApp chatbot
- Available on
- Android and iOS