Archive · 4 Jan 2026
Digi Yatra Denies Access to Twin Brothers
Twin brothers were denied entry at Mumbai Airport's Digi Yatra gate because the facial recognition system couldn't tell them apart.
Both brothers were registered users, but the system is designed to detect even tiny differences in faces to prevent mistakes.
The brothers had to join the regular queue and complained about the issue.
Digi Yatra responded quickly, offering to help them.
The system is meant to make airport entry faster and more secure, but it sometimes has trouble with identical twins.
If the face scan fails, passengers can show a physical ID like an Aadhaar card or passport for manual verification.
Twin brothers were denied entry at Mumbai Airport's Digi Yatra gate due to the facial recognition system's inability to distinguish between them.
Both brothers were registered users of Digi Yatra, which uses facial recognition for faster and more secure airport entry.
The system is designed to detect minute facial differences and prevent potential misuse, leading to the denial of access.
The brothers had to join the regular queue and complained about the issue on social media.
Digi Yatra responded quickly, offering assistance and acknowledging the issue as a known edge case for facial recognition technology.
- Who
- Twin brothers and Digi Yatra system
- What
- Facial recognition system denied access to twin brothers
- When
- January 4, 2026
- Where
- Mumbai Airport, India
- Why
- The system detected similar facial features and prevented potential misuse
- System
- Digi Yatra
- Location
- Mumbai Airport, India
- Date
- January 4, 2026
- Issue
- Facial recognition system denied access to twin brothers
- Response
- Digi Yatra acknowledged the issue and offered assistance