Archive · 2 Jun 2025
IndiGo Announces Sales Amidst Cancellation Fee Complaints
IndiGo is having two separate issues.
First, they are having a sale called the 'Plan Ahead Sale' with cheaper domestic and international flights if you book in advance.
This includes discounts on extra services like baggage.
Second, some customers are upset because IndiGo is charging high fees to cancel flights due to tensions between India and Pakistan.
Some customers claim they received very little money back from cancelled flights.
IndiGo responded and said refunds had been processed from their end.
They also stated they would waive cancellation charges for flights to and from select airports.
IndiGo launched the 'Plan Ahead Sale' with discounted domestic and international fares.
The sale offers discounts on 6E add-on services.
Bookings must be made between May 14 and 18, 2025, for travel from June 1 to September 15, 2025.
Customers are complaining about high cancellation fees due to flight cancellations.
IndiGo has stated they are processing refunds and will waive cancellation charges for select flights.
- Who
- IndiGo airline and its customers.
- What
- IndiGo is offering a promotional sale, but also facing criticism regarding cancellation fees on flights
- When
- Sale bookings between May 14-18, 2025 for travel between June 1 and September 15, 2025. Customer complaints arose in May 2025.
- Where
- Flights to and from airports in North and West India and other international locations.
- Why
- IndiGo is offering deals, while some customers are complaining about cancellation fees due to conflict-related cancellations.
- Domestic Flight Starting Fare
- ₹1,199
- International Flight Starting Fare
- ₹4,599
- Sale Booking Period
- May 14-18, 2025
- Travel Period
- June 1- September 15, 2025
- Number of Airports Where Operations were Cancelled
- Six
- Date IndiGo Announced Cancellation Fee Waiver
- May 12, 2025