Lost Property Documents: What Borrowers Should Do

If a bank loses your house papers (like the deed), it's a big deal!

First, you gave the bank important documents when you got a loan.

Now, if they're gone, the bank has to help you get new ones.

They have a set time to find them, and if they don't, they get fined.

You should write a letter to the bank.

If things aren't fixed, you can complain to higher-ups or even a special court that helps people.

This court can make the bank give you back the papers or pay you for any trouble.