Archive · 7 Aug 2026
Gurugram man wins Rs 26,000 for Rs 30 bag charge
A man went shopping in a city called Gurugram in India.
A shop asked him to pay 30 extra rupees for three plastic carry bags.
The man thought that was unfair.
He complained to a special court that helps customers, called a consumer commission.
The court agreed with the man.
It said the shop was being unfair to customers.
The court ordered the shop to give back the 30 rupees.
It also made the shop pay 26,000 rupees as a penalty.
The judges said big stores should not charge extra for bags.
They said doing so would hurt millions of customers across India.
A Gurugram man was charged Rs 30 for three carry bags at a shop.
The District Consumer Disputes Redressal Commission, Gurugram ordered the retailer to refund the Rs 30.
The retailer must also pay Rs 26,000 towards compensation and litigation costs.
The commission held the retailer liable for deficiency in service and unfair trade practice.
The commission warned that charging separately for carry bags could start a trend of extorting money from customers.
- Who
- A Gurugram man who was charged Rs 30 for three carry bags, the retailer, and the District Consumer Disputes Redressal Commission, Gurugram, led by President Sanjeev Jindal.
- What
- The consumer commission ordered the retailer to refund Rs 30 and pay Rs 26,000 in compensation and litigation costs for deficiency in service and unfair trade practice.
- When
- Not specified in the article.
- Where
- Gurugram, India.
- Why
- The commission found that charging separately for carry bags is an unfair practice that, if widespread, could lead to a trend of extorting money from consumers.
- Amount charged for carry bags
- Rs 30 for 3 carry bags
- Refund ordered
- Rs 30
- Compensation and litigation costs
- Rs 26,000
- Forum
- District Consumer Disputes Redressal Commission, Gurugram
- Commission President
- Sanjeev Jindal
- Findings
- Deficiency in service and unfair trade practice
- Complainant
- Unnamed Gurugram man