Archive · 1 Oct 2025
Cisco Expands Webex Services in India with New Data Centers
Cisco, a big tech company, is growing its phone and customer service tools called Webex in India.
They're building new data centers in Mumbai and Chennai to make these services faster and more reliable.
This means businesses in India can use these tools more easily and securely.
The expansion includes AI helpers for customer service and the ability to connect to regular phone lines.
The goal is to improve how businesses in India communicate with their customers and make things more efficient, all while following local rules.
The new contact center services will launch in Mumbai in 2026.
Cisco is expanding Webex Calling and Contact Center services in India.
New data centers will be built in Mumbai and Chennai.
This expansion addresses India's need for secure cloud communication.
The initiative aims to reduce business infrastructure costs.
Webex Contact Center services will launch in Mumbai in Q2 CY2026.
- Who
- Cisco
- What
- Expanding Webex Calling and Contact Center services.
- When
- Contact Center services launch in Q2 CY2026.
- Where
- Mumbai and Chennai, India
- Why
- Meet India's demand for secure, cloud-based communication.
- Company
- Cisco
- Service Expansion
- Webex Calling and Webex Contact Center
- New Data Centers
- Mumbai and Chennai
- Contact Center Launch
- Q2 CY2026
- Focus
- Cloud and hybrid communication solutions