Archive · 28 Jul 2025
Hyderabad: WhatsApp System for Citizen Grievances Launched
Hyderabad residents can now report issues to the government using WhatsApp.
They can send a message to the number 7416687878.
When a complaint is sent, it gets a tracking number.
The government will work on the problem and send a report.
This makes it easier for people, especially those who find it hard to visit government offices.
Hyderabad launched a WhatsApp-based grievance redressal system for residents.
Residents can submit complaints via WhatsApp to 7416687878.
Each complaint receives a unique tracking ID for monitoring.
Complaints are sent to relevant departments for resolution.
An Action Taken Report (ATR) is maintained to ensure accountability.
- Who
- Hyderabad residents
- What
- Hyderabad launched a WhatsApp-based grievance redressal system.
- When
- Launched on Monday
- Where
- Hyderabad
- Why
- To streamline the complaint process and make governance more accessible.
- Service
- WhatsApp Grievance Redressal
- Contact Number
- 7416687878
- Features
- Tracking ID, ATR
- Beneficiaries
- Senior citizens, differently-abled individuals, working professionals
