Archive · 27 Oct 2025
KPMG's Allen on Consumer Markets, Quick Commerce, and Retail Challenges
Imagine a world where how people buy things is changing really fast.
Isabelle Allen, who knows a lot about this, talked about the four big things making it complicated.
First, people's habits are changing.
Second, what's happening around the world, like wars, is making it harder to get things.
Third, new technology like AI is shaking things up.
Finally, it's all about being environmentally friendly.
In India, people want things delivered super fast, like in 10 minutes, which is unique.
The expert also talked about how companies are changing how they do research and business to understand what people want.
Companies need to be flexible to succeed.
Consumer markets are becoming increasingly complex globally.
Changes in consumer behavior, geopolitics, disruptive technology, and sustainability are key factors.
The cost of cross-border business has increased due to friction in the value chain.
Quick commerce is not exclusive to India, but the 10-minute delivery focus is unique.
Market research is shifting from data collection to providing insights.
- Who
- Isabelle Allen, Global Head of Consumer & Retail at KPMG
- What
- Discussed the current state and future of consumer markets, particularly in relation to consumer behavior, geopolitical issues, and technology
- When
- Not specified
- Where
- India and global consumer markets
- Why
- To provide insights into the evolving consumer and retail landscape.
- Expert
- Isabelle Allen, Global Head (Consumer & Retail), KPMG International
- Main Focus
- Consumer markets and retail trends
- Key Areas
- Consumer behavior, geopolitics, technology, and sustainability
- Quick Commerce in India
- Obsession with 10-minute delivery is a unique aspect
- Market Research
- Transitioning from static data collection to actionable insights