Archive · 21 Sep 2025
Dallas Airports Resume Normal Operations After Telecom Failure
Imagine the internet that helps planes take off and land had a big problem.
A company that provides the internet, Frontier, had some issues that messed up the systems at Dallas airports.
This made it hard for planes to communicate and caused a lot of delays and cancellations.
American Airlines and Southwest Airlines had the most problems.
The FAA is working to fix this, but it shows how important it is to have reliable systems for air travel.
The good news is that things are getting back to normal.
Telecom failures caused widespread flight disruptions at Dallas-area airports.
Frontier Communications' failures impacted FAA's Dallas Terminal Radar Approach Control.
American Airlines canceled hundreds of flights and diverted others.
Southwest Airlines experienced numerous delays.
The FAA stated the outage was due to failures by a telecom provider and its contractor.
- Who
- American Airlines, Southwest Airlines, FAA
- What
- Telecom failures caused flight disruptions and delays at Dallas-area airports.
- When
- Failures began Friday afternoon and were resolved Saturday morning.
- Where
- Dallas Fort Worth Airport, Dallas Love Field
- Why
- Multiple failures of telecommunications data services provided by Frontier Communications led to the outage.
- Airports Impacted
- Dallas Fort Worth Airport, Dallas Love Field
- Cause
- Telecom failures from Frontier Communications
- Airlines Impacted
- American Airlines, Southwest Airlines
- American Airlines Impact
- 530 flights canceled, 160 flights canceled, 65 diverted
- Southwest Airlines Impact
- 1,100+ flights delayed, 200+ flights delayed, 1 flight canceled
- FAA Contractor
- L3Harris