Kerala Launches First Elder-Friendly Certification for Public Offices

Kerala has created a new program to make public offices easier for older people to use.

It applies to government offices and other public institutions.

Inspectors will check offices using the same clear standards.

Offices that meet the standards can receive Gold, Silver or Bronze certificates.

The program aims to reduce problems such as long queues and difficult stairways.

It also considers whether forms are easy to read.

Counters and toilets must follow accessibility guidance.

The program was inspired by examples from other countries and international organizations.