Archive · 7 Jan 2026
AROA Invests in AI-Powered CCaaS Provider C-Zentrix
C-Zentrix, a company that helps businesses manage customer interactions using AI, received an investment from Ritesh Agarwal's family office, AROA.
This investment is meant to help C-Zentrix grow and improve its AI-powered customer service tools.
The company offers solutions like AI voice and chat agents, real-time analytics, and omnichannel customer engagement.
Both C-Zentrix and AROA believe that AI is changing how businesses talk to their customers, and this investment will help C-Zentrix stay ahead in this changing landscape.
The CEO of C-Zentrix, Saket Setu, is happy to have Ritesh Agarwal as a shareholder and looks forward to their AI journey together.
AROA, the family office of Ritesh Agarwal, has invested in C-Zentrix, an AI-powered contact center and customer engagement technology provider.
The investment aims to support TVT’s long-term growth and innovation in AI-driven customer engagement solutions.
C-Zentrix offers AI-powered solutions including intelligent voice and chat agents, real-time analytics, and omnichannel customer engagement.
The investment will be used to accelerate product innovation, expand into new markets, and strengthen AI and engineering teams.
Both C-Zentrix and AROA believe that AI is fundamentally changing customer experiences and this investment will help capitalize on this transformation.
- Who
- C-Zentrix (TVT Ltd.) and AROA (Ritesh Agarwal's family office)
- What
- Strategic investment in C-Zentrix by AROA
- When
- January 7, 2024
- Where
- Gurgaon, Haryana, India
- Why
- To support TVT’s long-term growth and innovation in AI-driven contact center solutions
- Company
- C-Zentrix (TVT Ltd.)
- Investor
- AROA (Ritesh Agarwal's family office)
- Industry
- Contact Center as a Service (CCaaS)
- Technology Focus
- AI-powered customer engagement
- Key Offerings
- AI voice and chat agents, real-time analytics, omnichannel solutions
- Investment Purpose
- Product innovation, market expansion, team strengthening
- CEO of TVT
- Saket Setu
- Founder of AROA
- Ritesh Agarwal