Archive · 9 Aug 2026
Woman Praises Staff Who Found Lost Bracelet at Dubai Mall
A woman was shopping at a very big mall in Dubai when she noticed her gold bracelet was gone.
She felt very worried and looked everywhere she had walked.
She went to the mall's security team to ask for help.
They sent her to a special place called Lost and Found.
To her surprise, someone had already found her bracelet.
A member of the cleaning staff had spotted it and brought it to Lost and Found.
The staff checked her ID and a picture of the bracelet to make sure it was hers.
Then they kindly gave it back to her.
She was very happy and thankful.
She said the UAE is a very safe country and told people not to give up hope when they lose something.
Indian expat Ketki Shetty lost her gold bracelet while shopping at Dubai Mall during a birthday trip to Dubai.
After panicking and retracing her path, she was directed by the mall's security team to the Lost and Found section.
A cleaning staff member had already found the bracelet and safely handed it over to Lost and Found.
Staff checked her ID and asked for a photograph of the bracelet before returning it to her.
Shetty called the UAE "the safest country" and advised people not to lose hope; social media users also praised the staff.
- Who
- Ketki Shetty, an Indian expat in the UAE, along with the cleaning staff, security team, and Lost and Found staff of Dubai Mall.
- What
- She lost her gold bracelet while shopping; it was found by a cleaning staff member and returned to her through the mall's Lost and Found section.
- When
- While she was in Dubai to celebrate her birthday (specific date not given in the article).
- Where
- Dubai Mall, in Dubai, United Arab Emirates.
- Why
- The bracelet was returned after the cleaning staff member handed it to Lost and Found and staff verified her identity and a photograph of the bracelet.
- Person involved
- Ketki Shetty, an Indian expat in the UAE
- Location
- Dubai Mall, Dubai, United Arab Emirates
- Lost item
- A gold bracelet
- Finder
- A member of the cleaning staff
- Return process
- ID check and photograph of the bracelet
- Occasion
- A birthday celebration trip to Dubai
- Social media
- Instagram video shared by Ketki Shetty
- Key message
- The UAE is "the safest country"; don't lose hope when losing something at a mall